It is annoying, of course, if you have a complaint about the service you have experienced.

Nevertheless, I kindly ask you to pass on your complaint to me via e-mail.

I will then review the complaint and try to resolve the complaint to everyone's satisfaction.

You can mail your complaint to:

After receiving your complaint you will receive a confirmation from me.

I will answer your complaint within 14 days of receipt, if it needs more time, I will notify you.

If you do not appreciate this, you can always contact the mediation department of Stichting Webshop Keurmerk to which is affiliated.